Privacy Policy

Vim Studio Design Pty Ltd (“Vim Studio,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, disclose, store, and manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

A copy of the Australian Privacy Principles is available from the Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

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1. What Personal Information We Collect and Why

Personal Information is any information or opinion that identifies an individual. We may collect the following types of personal information:

• Name
• Address
• Email address
• Phone number

We collect this information for the primary purpose of:

• Providing our services
• Communicating with clients
• Marketing and promotional activities

We may also use your personal information for secondary purposes that are closely related to the primary purpose, where you would reasonably expect such use or disclosure. You may unsubscribe from marketing communications at any time by contacting us in writing.

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2. How We Collect Personal Information

We collect personal information through various methods, including:

• Direct interactions (e.g., interviews, phone calls, emails, and online forms)
• Our website www.vimstudio.au
• Publicly available sources such as media and publications
• Cookies and tracking technologies
• Third parties (where applicable)

We do not guarantee the privacy policies or security practices of third-party websites linked to or from our website.

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3. Sensitive Information

Sensitive information is defined under the Privacy Act as information relating to:

• Racial or ethnic origin
• Political opinions or affiliations
• Religious or philosophical beliefs
• Trade union or professional association membership
• Criminal records
• Health or biometric data

We will only collect or use sensitive information:

• When directly relevant to our services
• With your consent
• Where required or authorised by law

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4. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

• To third parties with your consent
• Where required or authorized by law

We do not sell, rent, or trade personal information to third parties.

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5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

When personal information is no longer needed, we will securely destroy or permanently de-identify it. However, we may be required to retain client files for a minimum of 7 years to comply with legal or regulatory obligations.

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6. Accessing and Updating Your Personal Information

You have the right to:

• Request access to the personal information we hold about you
• Request corrections if the information is inaccurate, incomplete, or outdated

To request access, please contact us in writing. We will not charge a fee for access requests but may charge an administrative fee for providing copies of records.

For security purposes, we may require proof of identity before releasing personal information.

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7. Maintaining the Accuracy of Your Information

It is important that your personal information is accurate and up to date. If you believe that the information we hold about you is incorrect or outdated, please notify us as soon as possible so we can update our records accordingly.

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8. Changes to This Policy

This Privacy Policy may be updated periodically. The latest version will always be available on our website. Continued use of our services after updates constitutes acceptance of the revised policy.

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9. Complaints and Contact Information

If you have any questions, concerns, or complaints about our privacy practices, please contact us at:

Vim Studio Design Pty Ltd

Email: info@vimstudio.design

We take privacy concerns seriously and will respond to inquiries in a timely manner.